FREQUENTLY ASKED QUESTIONS
How do I register to play Rugby with Sunnybank Rugby?
All Junior and Senior Rugby registrations are now completed online through Rugby Xplorer. Rugby Xplorer can be accessed on your computer via http://myaccount.rugbyxplorer.com.au or by downloading the app on your smart phone.
Do you accept Fairplay Vouchers?
Yes, Sunnybank Rugby Union Club is a registered activity provider under the Queensland Government's Fair Play initiative.
Through the Queensland Government's Fair Play initiative, parents, carers or guardians can apply for a voucher valued up to $150 for their child which can be used towards sport and active recreation membership, registration or participation fees with registered activity providers. If you are successful in attaining a voucher, we have outlined the process below to support you through Sunnybank Rugby's registration process.
Steps to follow:
1. Apply for your FairPlay voucher online through QLD Gov website
www.qld.gov.au/fairplayvouchers
2. Send the voucher to admin@sunnybankrugby.com.au
3. Discount code will be sent to you through email once FairPlay voucher has been received by the Club.
4. Login to your Rugby AU account to register via Rugby Xplorer
5. On the second last page ("Registration Summary") of the registration process, click the "ADD CLUB DISCOUNT" link
6. Add discount code provided in email and this will reduce your final registration amount by $150.
7. Pay the remaining balance using Credit Card or ZipPay options.
8. Click FINISH
9. If you have more than one child, repeat for each registration
Do you send out Club information through email?
Yes. Sunnybank Rugby sends out a weekly newsletter to all registered participants and members which provides information about training, game days, events, membership and other topics related to Club rugby. If you would like to receive our weekly newsletter, please contact admin@sunnybankrugby.com.au to be added to our mailing list.
What is included in the registration fee?
LITTLE DRAGONS & U6 - U11 GIRLS PROGRAM INCLUSIONS:
12 week introductory skill based program
Insurance levies
Training shirt
JUNIOR GIRLS U12 - U18 (7s, 10s, XVs) PROGRAM INCLUSIONS:
Rugby Australia, Brisbane Junior Rugby Union and Queensland Rugby Union levies
Player Insurance
Referee and match fees
Training shirt, playing shorts and club socks
Team jerseys
Medical support on game days
End of season presentation
Field maintenance
Administration
Development clinics
U6 - JUNIOR COLTS PROGRAM INCLUSIONS:
Rugby Australia, Brisbane Junior Rugby Union and Queensland Rugby Union levies
Player Insurance
Referee and match fees
Training shirt, playing shorts and club socks
Team jerseys
Medical support on game days
End of season presentation
Field maintenance
Administration
Development clinics
SENIOR RUGBY PROGRAM INCLUSIONS:
Rugby Australia and Queensland Rugby Union levies
Player insurance
Referee and match fees
Training shirt, playing shorts and club socks
Use of team jerseys
Sports medics and gym use
Field maintenance
Administration
When do registrations open for 2022 season?
2022 registrations will open in January after the Christmas/New Year holiday period. Please keep an eye out for more information on our website and social media about registration including fees.
I'm having issues with my Rugby Xplorer account, what do I do?
Rugby Xplorer is the next generation of player registration and competition management run through Rugby Australia.
https://myaccount.rugbyxplorer.com.au/
For any account issues (including log in issues, changing details), the Rugby Xplorer customer service team is available Monday–Friday 9am-9pm and Saturday 9am-3pm (Sydney local time).
Rugby Xplorer customer service team can be contacted on:
E: rugbyxplorer@rugby.com.au
P: 02 8005 5600
